28 Nov
2014

Messages on Hold a little touch of professionalism

Messages on hold are the promotional messages a caller hears, when they are placed on hold, either being transferred to a different department, or waiting to speak to a manger that they called in to speak with. The messages are generally scripted by copywriters, and voiceover artists are hired to create the messages on hold, in order to ensure they are going to appeal to the masses, and are going to be a message which your callers want to listen to when they do call in. When combined with the right tones or music, not only will the messages create a simple marketing message that sells to your customers, your customers will not even realize they are having products promoted to them as they are on hold.

Benefits -
There are a number of benefits to playing messages on hold when customers are placed on hold and are waiting to be transferred to a different department; some of these include:
- The ability to promote and upsell a product, without having to hire a live professional to advertise.
- A business can reduce operational costs when they create the messages, instead of having several operators in line answering the calls.
- The messages are pleasant, and provide customers something appealing and something beneficial to your company as they sit on hold.
- The messages are cycled, meaning each time a new caller calls in and is placed on hold or being transferred, the messages will automatically kick in.

So, your business does not have to pay countless operators to speak to customers on hold, it is possible to promote new products to customers, and your customers are going to listen to messages that were professionally created, meaning they are going to appeal to customers who are on hold and listening to these messages being played.

What a messages on hold service provider should offer -
When selecting a company to provide the messages on hold messages being played, some things to look for in a company include:
- Finding a company that provides fully scripted messages.
- Working with a company that provides professional voiceovers to create the message.
- Finding a company that offers both contract and no contract options to customers.
- Working with companies that select the right music, tone, and message for your customers; and,
- Finding a company that provides you the option to select a message (whether it is music only, music and voiceover, or a voiceover message on its own).

When it comes to marketing and advertising your product line, it is a good idea to market to the customers you already sell to. With messages on hold, you can easily do this while customers wait on hold when they call in to speak to anyone at your business. Not only are these messages a cheaper option to market to your customers, they are also professionally delivered and created, meaning your customers are bound to enjoy them, and are going to listen to the messages promotional message, and what it is trying to sell.

23 Oct
2014

The benefits of a steel rainwater tank

Queenslandwide steel rainwater tanks are an increasingly common sight across the Australian suburban landscape, and for good reason. We live in a hot, dry country where every drop counts, and many homeowners are eager to protect the earth’s precious resources and save money at the same time. While earlier models tended to be bulky and unattractive, the latest domestic water tanks are specially designed to fit into awkward spaces and complement modern architecture. Steel is proving to be the correct choice, not only for its stylish looks, but for its durability.

Space is a premium on urban blocks with smaller land sizes. Because of this Queenslandwide’s extensive range of custom-size slimline water tanks are increasingly popular in urban areas of Australia, where space is a real problem. These slimline water tanks have evolved so oval tanks, rectangular tanks and other configurations meet the needs of customers who don’t have the space to fit the traditional round water tanks on their blocks.

The benefits of a steel rainwater tank for your home are considerable and will offer you plenty of return on your investment, and you don’t need to live in a rain forest area or a high rain density area to have one.

Australia is now embracing the water tank phenomenon and at Queenslandwide Tanks, we are here to help you with all you need to know when it comes to rainwater harvesting. When you invest in a Aquaplate water tank, you will be able to collect most of the rain that falls on your roof if you have it connected to your gutters and downpipes. For example, if 10mm of rain falls onto about 100m2 of your roof, you will collect about 1000 Litres of rainwater into your water tank. Just imagine, after 4 days of light rain you could easily harvest around 4000 litres of rainwater.

The benefit of rainwater tanks are endless and of course ensures that your home becomes environmentally friendly. You can reduce the amount of water used from the main supply therefore reducing your drain on this precious resource. By reducing the demand on mains water to your home, you will reduce your water bills, and by connecting the rainwater tank to a rainwater pump you will be able to water your gardens, wash your cars and fill your swimming pool whenever you want at no cost.

The other benefits of installing a Slimline rain water tank in your home are the government rebates now available to residents across Australia. And did you know that rainwater is actually less salty than dam supplies therefore it is much healthier for your gardens and appliances like your washing machine as they will actually be better of using rain water. The other benefit of owning rain water tanks means that you will never have to worry about water restrictions around the home for washing your car and watering your garden.

Imagine how easy it would be to wash your car with rainwater whenever you like, and imagine how beautiful your lawn and plants are going to look when you start using rainwater for your garden.

It’s best to use the water in the tank on a regular basis so there is always storage capacity available in the water tank when it rains. By connecting your water tank to a washing machine or toilet, you will get good use of the tanks supply and will allow rainfall to re-fill the rain water tank more often. By using the water tank this way you will maximize the amount of rainwater you will harvest and the money you will save.

If you are looking for Steel Tanks Brisbane, Slimline Tanks Brisbane or Water Tanks Brisbane

27 Nov
2014

Shrink film – it is everywhere

Manufacturers across the divide continue to produce quality products. We are all too familiar, with the attractive transparent packaging of toys, imported fruits, clothes, pens amongst other things. Unlike the previous times, customers can still have a glimpse into their prospective purchases, carefully examining them without necessarily compromising their state or quality (food).

It is as a result of these demands that the shrink film was developed. In the formative years; we were all accustomed to the brown paper bags which had our tree population on the decline. Subsequent move to the opaque store-name-christened polythene was a further disservice. Then came the perfect solution to all these problems, the shrink film.Initially, the shrink film was exclusively made from PVC (Polyvinylchloride).This is a plastic polymer (third most used plastic in the world) that had the capability of sealing products with a thin layer of plastic sheet. These sheets were often transparent to allow the customer have a view of the product.

The sheet would be wrapped over the product and passed over a heat tunnel or a heat gun. Normally, the length or circumference of the product would be measured, 10% of this value would be added then the sum is divided by two, this would give the size of PVC shrink wrapping to be used. PVC has the ability to shrink by 40% percent giving the packaging a tight grip of the product.

However, with time it was noticed that PVC could release small amounts of hydrogen chloride giving the products a characteristic smell in addition to poisoning. The sealers also would have small carbon deposits. The presence of a plasticizer in PVC had the drawback of hardening and shrinkage during cold weather and extreme stetching with subsequent temperature increases.

These drawbacks meant a suitable shrink film devoid of a plasticizer be developed. Polyolefin was found to have the packaging abilities of PVC but lacked the setbacks that faced the latter. It became a preferred choice of packaging. Offering a stronger seal and fewer odours. Its lack of plasticizer meant no physical changes to the shrink film. It would become the perfect storage solution; all weather .Lack of chlorine in its polymer meant no hydrogen chloride previously characteristic of PVC.

However, while its predecessor PVC enjoys machine compatibility and low cost purchases, polyolefin is the opposite, it remains relatively expensive and hard to use alongside machines.PVC on the other hand remains a suitable choice for manufacturers who don’t deal with edible products. Owing to its cheap price and machine compatibility it is a manufacturers darling.

It is of note that, both polymers are ideal for different packaging purposes. The choice of a shrink wrap is determined by the product, budget and level of technology the producer in question has.

The undeniable fact is, packaging being the cornerstone of branding and advertising can be responsible for high sales volume or the reverse. Manufacturers and producers alike are today faced with the tough task of choosing the ideal packaging material. In the end the functionality of the shrink wrap can only be determined by the manufactures and producers.

25 Nov
2014

Metal Fabrication – History and Use in Mining Industry

Metal fabrication began in the earliest civilizations when the metals gold, mercury, silver, tin, iron, lead, and copper were discovered. These metals were worked by early artisans into decorative pieces, religious iconography, and jewelry. Items of a practical nature were forged from metal including coinage, tools, and weapons. Using heat and tools, metalworkers began to make functional objects and the industry developed through the years advancing and gaining value from society.

As an industrialised society, the world cannot live without metal; it is essential to almost every industry from mining and heavy industry to agriculture and medical equipment.

Specialist engineers and manufacturers fabricate metal and metal alloys, which are made from a combination of different metals for a staggering number of uses. The pivotal role of metal has been responsible for significant advances in technology, construction, transport, and agri-science. Metal has strength; it is very low maintenance and will last a lifetime and more. Specialist metal fabrication companies are made up of a group of skilled people who all have a role in the process of turning metal into supports for a building, heavy duty mining equipment or boilers and tanks to name a few.

Metal fabrication is a series of processes used to manufacture an object from metal. The specialised equipment involved includes laser cutting machinery, turret punches, machine centers, rollers, welding machinery, water jets, and metal shears. The metals most commonly used for fabrication are aluminium, stainless steel, and carbon steel, which is in the form of sheets, tubing and bars. Most metal objects start life as sheet metal in varying thicknesses depending on the application. Thicker sheets are known as metal plate.

The process starts with the design and then the fabrication begins with the metal sheet being sheared, laser cut or punched into shapes. Once the required basic shape is achieved, the object goes next to the press brake machine to form any bends a process known as forming. Dies are used in the press brake to make the correct accurate shape according to the design plans. The product may be finished at this stage or will be just one component in a series that requires moving on to the next process, which is welding.

Welding is a skilled practice and the artistry of the welder is to take the component parts shaped and formed previously and weld all the pieces together to make the final product in accordance with the design. This final assembly is critical and it is up to the welder to use the welding technique necessary for the job in hand.

Metal fabrication is essential to heavy industry such as mining. The manufacturing of support equipment, skids, conveyor belts, tanks, crushers, drill rigs and hydraulic lifting equipment through to pipe work are all the result of the metal fabrication process. In the mining industry there are very often special requests for one off pieces of equipment that are needed in a hurry and the metal fabrication business that can design and manufacture the product to implementation on site is the company that has the advantage. Metal fabricators may also be called upon to repair equipment or weld a broken object. Mining relies upon rugged, tough machinery often needing custom manufacturing or enhancements making metal fabricators an essential support service to the industry.

Reputable metal fabricators have the ability to design high quality, complex products with precision and manufacture them to full compliance with the specification, which is essential to mining companies who need to be operational at all times. Other metal fabrications for the mining industry include chutes, bins, screen stands, safety guards, stairs, catwalks, platforms and wear plates.

Metal is an essential material for mankind and industry and has the ability to be recycled over and over again which makes it a valuable resource for the global environment. The long working life of all metal fabrications due to its durability means once your product is manufactured, you will not have to worry about it, as it is highly unlikely it will need your attention again.

The mining industry is reliant upon the equipment and the expertise of metal fabricators not only for mine construction but also for ongoing support and maintenance in such rugged environments. For metal fabrication Mackay or metal repairs Mackay, contact 3D Engineering Mackay today.

24 Nov
2014

MiSMo Body Care

Would you like Natural, Australian Made Skin Care products that actually work and do what they say they will? At MiSMo Body Care, we provide products with the best active ingredients at the right concentrations that ensure results that you will love and that others will notice!

We specialise not only in Anti-Aging products, but also products that treat Sensitive skin, Acne and Rosacea. MiSMo Body Care also range a beautiful selection Mineral Makeup, including Mineral Foundation with coverage that will astonish, Eye Shadow, Bronzer, Blush, Eyeliner and Brushes.

The difference with MiSMo is that we CARE! We do not forego expensive ingredients that work or in the amounts that are needed just to turn a profit. We produce Natural Skin Care that actually works. All carefully formulated by the Owner and Director Irene McDonald; a lot of research, thought and countless trials have been undertaken to ensure only the best goes to you. The best part of working for MiSMo Body Care is that we all get to try the MiSMo lines, see the results and KNOW that we are a honest Australian company with profound products.

Apart from our range of skin care products, MiSMo also carries health supplements in the form of MSM (Organic Sulphur), Magnesium Gel and Magnesium Chloride Powder. If you have aches and pains and haven’t yet heard of MSM or tried this amazing supplement, you are missing out! MSM is a potent, yet natural food supplement which acts as an anti-inflammatory. MSM treats a large variety of health ailments including: Arthritic and joint pain, Acne, Rosacea, Psoriasis, Anti-ageing, Insect bites, Allergies, Itches or itchy skin, Sunburn, Minor burns, Constipation and Irritable Bowel Syndrome, Gum inflammation, Muscle pain, Sore back and may improve Eye sight. In powder form, this can be taken orally; between 2-8 grams daily with water or orange juice.

The MiSMo MSM difference? MiSMo stocks ONLY PURE, pharmaceutical grade MSM. Carrying both regular MSM and the more premium MSM distilled crystals, both are of the highest quality assurance – so no fillers, foreign materials or nasties are included. The difference between regular MSM and distilled MSM crystals is in the production process. The crystals are produced through a centrifuge ‘spun’ process, whereas the distilled is vapour captured through a boiling process. In terms of consumption, distilled has less inclusions than the regular MSM, although as mentioned both supplied by MiSMo are pharmaceutical grade.

MiSMo Magnesium Chloride Powder is produced from pristine sea waters and is of the highest quality. This ‘food grade’ muscle relaxant is readily absorbed into the body through foot baths, baths or as an oil. The daily recommended dosage of elemental Magnesium is approximately 400mg but research has found magnesium deficient people need more. Conditions that benefit from this product include: High blood pressure, Insomnia, Muscle Pain, Cramps, Anxiety and Depression, Restless legs, Headaches, Diabetes, Diabetic Neuropathy and Inflammation. Magnesium oil has also been shown to strengthen teeth enamel.

MiSMo Magnesium Gel Forte is a body lotion fortified with MSM. The Magnesium Gel Forte delivers minerals to aid any painful areas you may have. Our own team members have experienced their own ‘little miracles’ using this product, including the pain relief and decrease in swelling from a sprained ankle within hours of application and relief from muscle soreness after an intense exercise session. What a relief for an unseasoned cyclist to be climbing stairs by the pair after cycling 30km the day before!

So what is the final point of difference that makes MiSMo a pleasure to deal with? If you have any questions, ASK! We love to answer anything and everything we can about our products and how they can benefit you or solve any skin or health problems you may have. Simply contact us by phone or email! MiSMo is comprised of a team that truly cares about how we can help you while providing the best products to do so.

Now that you know about MiSMo Body Care, please visit mismo.com.au, or contact us on (07) 5309 5513.

All the best,
MiSMo Body Care

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